Policies

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Terms of Service

These Terms of Service ("Terms") govern your use of the Social Media Globe website and services. By placing an order or using this site, you agree to these Terms.

Who we are

Social Media Globe provides website development, social media growth and monetization assistance, TikTok Shop setup, monetized account sales, and automated PC ("Jarvis") builds. These Terms are governed by the laws of the United States.

Our services

All growth and monetization work is performed by our own team through genuine engagement with content. We do not use bots, fake panels, or automated engagement tools. Timelines for growth services depend on platform behavior and are not guaranteed to a specific date, though the outcome described in your order is guaranteed as described in our Refund Policy below.

Accounts

Placing an order requires creating an account with a valid email and phone number. You're responsible for keeping your login credentials secure. We use your account to confirm your order, keep you updated on its status, and contact you if we need more information to complete it.

Payment

Payments are processed securely through PayPal or Stripe. We do not store your card or payment details ourselves. That's handled entirely by our payment processors.

Acceptable use

You agree not to use our services for any account, content, or purpose that violates the terms of service of the relevant platform (YouTube, TikTok, Facebook, Instagram) or applicable law. We reserve the right to decline or cancel an order that we believe violates this.

Changes to these Terms

We may update these Terms from time to time. Continued use of the site after changes means you accept the updated Terms.

Privacy Policy

This Privacy Policy explains what information we collect and how we use it.

What we collect

• Account information: email address, phone number, and password (stored securely and encrypted by our authentication provider, Supabase; we never see your plain-text password).
• Order information: the services you order, quantities, totals, and payment method (PayPal or Stripe), not your card details, which we never receive or store.
• Communications: messages you send us via WhatsApp or email, kept to help serve your order.

How we use it

• To create and fulfill your order, and to keep you updated on its status.
• To contact you about your order via email, phone, or WhatsApp.
• We do not sell or rent your personal information to third parties.

Where it's stored

Account and order data is stored with Supabase, a secure database provider. Payment processing data is handled directly by PayPal and Stripe under their own privacy policies.

Your rights

You can request access to, correction of, or deletion of your personal data at any time by contacting us at info@socialmediaglobe.net.

Refund & Guarantee Policy

Every service is guaranteed as described, or your money back.

We stand behind the work our team does. If a service isn't delivered as described on our pricing pages, you're entitled to a full refund.

30-day money-back guarantee

If a growth or monetization service fails to reach the result described in your order (for example, the subscriber count, watch hours, or views you paid for) within 30 days of your order, you're entitled to a full refund. Contact us at info@socialmediaglobe.net or on WhatsApp with your order number, and we'll process your refund.

How to request a refund

• Message us with your order number (found in "My Account")
• Let us know what wasn't delivered as described
• We'll review and process approved refunds back to your original payment method

Questions about any of this? Reach us at info@socialmediaglobe.net or via WhatsApp from the Contact section.